Well, I recently placed a pretty good sized order with HB. Among other things I ordered Head Clear. My first couple of weeks My noggin looked great, then the bumps came a calling,, damn. My Head Clear seal was crooked, and was only 1/2 filled. I called HB and told them I would ship it back if they would ship my a new bottle. They told me don't worry about it they would ship me a new bottle, and not to worry about shipping the other back. I haven't been able to track down any Witch Hazle, out of stock everywhere I checked, So,,, I started using my Head Clear, My head is BUMP FREE!!!!!!!
So lets recap For ME Head Blade Sport = GREAT
Head Blade refills =GREAT
Sensor refills = not so great
Head Slick = GREAT
Head Clear = GREAT
Head Shed = at least as good as wifeys Avon stuff and smells better, and looks cooler
Head Lube Matte = at least as good as hand cream,, but cooler
Head Blade customer service = GREAT
Tom
Sounds like HB has a very satisfied customer.....that's great Tom !!
Sounds like HB has a very satisfied customer.....that's great Tom !! 
Yea,,, the seal was a manufacturing issue,, I don't expect them to check every bottle,, but how they handled it is what matters.

Tom
Tom, try Dollar General. You can get a bottle of witch hazel for $1.50. And it lasts quite a long time!
Well, I recently placed a pretty good sized order with HB. Among other things I ordered Head Clear. My first couple of weeks My noggin looked great, then the bumps came a calling,, damn. My Head Clear seal was crooked, and was only 1/2 filled. I called HB and told them I would ship it back if they would ship my a new bottle. They told me don't worry about it they would ship me a new bottle, and not to worry about shipping the other back. I haven't been able to track down any Witch Hazle, out of stock everywhere I checked, So,,, I started using my Head Clear, My head is BUMP FREE!!!!!!!
So lets recap For ME Head Blade Sport = GREAT
Head Blade refills =GREAT
Sensor refills = not so great
Head Slick = GREAT
Head Clear = GREAT
Head Shed = at least as good as wifeys Avon stuff and smells better, and looks cooler
Head Lube Matte = at least as good as hand cream,, but cooler
Head Blade customer service = GREAT
Tom
Thanks for the review Tom, I've been a little hesitant to order the Head blade products until my current supplies run out. Knowing that everything has worked well for you serves as a little motivation for me to take advantange of that discount that you pointed out as well.