I was in the 'Six Item Express' lane at the supermarket, quietly fuming.
Completely ignoring the sign, the woman ahead of me had slipped into the check-out line pushing a cart piled high with groceries. Imagine my delight when the cashier beckoned the woman to come forward, looked into the cart and asked sweetly, "So - which six items would you like to buy?"
Wouldn't it be great if that happened more often?