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#75 by mikesj on 17 Jun, 2007 17:28
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Frank, you are not the only one, have been trying to get my beanie...so far emails and a phone call haven't helped.
I'm not sure if I'm the exception to the rule of everybody else's experie -
#76 by Tyler on 17 Jun, 2007 22:53
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Hey guys, I know they are working on the stuff. Don't be afraid to send them off an email or phone call just to remind them.
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#77 by frank_m on 18 Jun, 2007 11:57
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I hope that when I get my HeadBlade order I'll be just as happy..
I love the product but I've held off on buying at the drugstore because I'm having a few thing shipped,
Head Lube
Head Shed
Clear Head
SunScreen
I'm not sure if I'm the exception to the rule of everybody else's experience;
Placed order on June 7 (before business even opened for that day)
On June 11th, I sent a polite e-mail looking for the tracking number, no reply.
called on the 12th, and I was told I should have it "today or tomorrow", I also asked if he could e-mail me the tracking number, but he was not at the right computer for that.
today and tomorrow went by and no delivery, another call, and I was told the same thing, " you should have it today or tomorrow", Again I asked for the tracking number to be sent, but it never was. (and I checked my spam box too)
Am I expecting too much? I know I'm not a major corporation like CVS or WallGreens, but I must say that at this time, I'm quite disappointed..
If I have the tracking number, I know what's going on, I don't have to wonder if my neighbor stole it etc.
Thanks for the help!
I finally spoke to Johnny in the warehouse, Mac hasn't replied to my e-mail yet.
I placed the order on the 7th, but it wasn't shipped until the 12th, I think that's why I wasn't getting the tracking number.
I finally got the tracking number so I should have things either today or tomorrow. -
#78 by frank_m on 18 Jun, 2007 12:19
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UPDATE ****
Five mins after my last post, the UPS truck showed up.
Of course I'm missing the "Beanie"
I guess what's frustrating about this whole thing: these products are available at the store, but I did the online thing to support this site and figured I'd get the Beanie out of the deal too... but the process is quite frustrating.
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#79 by frank_m on 18 Jun, 2007 18:23
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need to post the good too,
Mac from HeadBlade called me back, he's taking care of the Beanie issue for me right away!
Guess it's just a matter of speaking to the right person! -
#80 by HeadBladeMac on 19 Jun, 2007 14:34
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Hey guys! This is Mac from HeadBlade here.
I just joined up on the Sly site and wanted to personally comment on the free hat promo we're running with the Sly code.
We have been sending out the hats with all the orders. When we started the promotion there were a few which were missed by the packer in our warehouse which we also did send out once we realized the problem.
If you ordered using the code and didn't receive the hat please contact me directly at 310-842-7630 X202 or Mac@HeadBlade.com.
We are excited to work with Sly Bald Guys and look forward to feedback from the members here.
Keep up the great look!
Mac
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#81 by Sgt. Pate on 20 Jun, 2007 10:36
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Welcome Mac!
As a die hard HeadBlader I'm jazzed to see you on here!
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#82 by Tyler on 20 Jun, 2007 10:45
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Mac, good to hear from you! Welcome to Sly Bald Guys!
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#83 by Paul on 20 Jun, 2007 10:52
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Hey Mac welcome...glad you joined us...appreciate your rapid response to questions and problems.
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#84 by schro on 25 Jun, 2007 07:05
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no problem.....the hat was included in the box.
It's all good. -
#85 by THier on 03 Oct, 2008 03:35
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It's been over a year,,, can we try another deal from HB, I know you can get 20% off by putting in "myspace" for coupon,,, but how about another freebe?
Tom -
#86 by bald_737 on 08 Jun, 2012 02:27
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Hi Tyler, can u make another arrangement for such offer + freebe as it is nearly 5 years since the last one?