A couple things: HeadShed is an exfoliant that contains finely ground shells to scrub your scalp. HeadWash is a mild body wash. If your skin is sensitive, don't use HeadShed every day because it is slightly abrasive. HeadWash should be fine since it's pretty mild. Before applying any lotion, make sure your scalp is well rinsed (warm to get off any remaining cream, cold to close the pores), pat it dry with a towel (don't rub it!), and apply a mild astringent like witch hazel as SaintC suggested. Avoid anything with alcohol, not just because it burns, but it also drys your skin further. I'd advise laying off of any after-shave lotions until your scalp calms down. This is like a science experiment: don't change too many variables at once, otherwise you won't be able to figure out what's causing the problems.As for timing, when I started, it took me a solid 30 minutes. Now, in the shower, I'm done in about 10 minutes or less. You'll get the hang of it and shaving will become second nature!