I've heard the same thing from quite a few guys that have had a barber shop shave. They weren't that satisfied with it.
It's on the bucket list. Got to do it once.
I had it done once, but I wouldn't do it again, at least not with the way my beard and scalp hair grows. I have a few problem areas where the hair grows in different directions than the rest which requires me to shave them in a different direction to avoid ingrowns. I think it would be very hard for a barber to do that without me annoyingly micromanaging every stroke. The one time I did get a straight blade shave, I had a ton of ingrowns.
Even though my only straight razor headshave by a barber was a mediocre one, I'd still like to try it again. Just by a different barber.
Red
Ive had a few......none were memorable.