magnum M5 mishap

• magnum M5 mishap by jimtriz on 28 Oct, 2009 18:24
• Upon reading all the positive reviews on the forums here, I decided to try the magnum M5 for myself.  I am tremendously impressed with the razor.  the feel of the steel handle, the close smooth shave, and, of course, the price!!  Yesterday, I was doing my normal shave in the shower.  The razor slipped out of my hand and the single trimming blade gouged into the top of my head!!  OUCH!!!!!  It left a perfect little flap, the exact length of the blade itself.  When it first happened, I didn't move, I hoped it just bumped my head.  Then, the blood started running down my head and down my chest.  The funny thing is, when I TRY to use the trimming blade, I can't seem to get the right angle to get it to cut closely. Maybe I shoud just throw it at my sideburns and see how it works!     I know we all are always using care when shaving our domes, but this just shows again, it only takes a little slip for a couple days healing before you can shave again!!  I was going to post a pic, but didn't want to offend those with sensitive stomachs!!
  Jim.
• #1 by Mikekoz13 on 28 Oct, 2009 19:13
• Beware the M5 trimmer!!!!!!!!!!!!!!!!!!!!!
• #2 by Tyler on 28 Oct, 2009 21:23
• Don't worry Jim, I did the same thing to my ear.
• #3 by buddha on 29 Oct, 2009 01:33
• I have been corresponding via e-mail with a lady from Personna named Anna. They are making a revised M5 cartridge with some changes made to the trimming blade. She is sending me a package when they become available. This as a result of filling out the feedback form on the Personna website and getting one free 4-pack of carts already. So, jimtriz, go on the website and fill out the eval form and maybe they will send you some of the new carts. They are supposed to be out sometime in November.
• #4 by jimtriz on 29 Oct, 2009 07:51
• Thanks for the tip buddha, I will give it a shot. 
• #5 by D.A.L.U.I. on 29 Oct, 2009 07:58
• I got a nick on my ear too--those suckers are hard to stop bleeding.  Live and learn to be careful.  Still love the shave.
• #6 by tomgallagher on 29 Oct, 2009 08:01
• I'm having trouble with the trimmer also.
• #7 by buddha on 29 Oct, 2009 10:47
• Yesterday while shaving the area under my chin I caught part of the goatee and took out a chunk of hair. I ended up having to convert the goat to a fu manchu so I'm looking forward to getting the new carts. I suppose a little more care and a little bit slower hand would have made a difference, as well.
• #8 by Sgt. Pate on 29 Oct, 2009 11:50
• Yup, I was moving the razor behind my ear and made a nice cut in it with that trimmer... I knew if I cut myself that it'd be around the ears and thought I was being careful.  One of the blessings of getting old I guess, loss of depth perception! 
• #9 by DC on 12 Nov, 2009 18:40
• Sign my name on the roll as well!  I've been nicked too!  I try to use care with my dome when shaving.
• #10 by ldrider51 on 16 Nov, 2009 14:40
• Yeah, the trimmer blade is the single negative thing for me about that cartridge/razor.
  
  I've learned to either keep the razor close to the skin on the back stroke where it can't catch and dig in, or far enough away from the skin where it doesn't come near.
  
  There is no pleasant in between for that little SOB.
  
  It can definitely take an interesting slice out when given the opportunity.
• #11 by tomgallagher on 16 Nov, 2009 14:48
• I hear that they have reworked the trimmer in the new versions.
• #12 by Hook'Em on 16 Nov, 2009 16:04
• Wrote them a note about the same thing and this was their response:
   Mr. Jones
   
  Thank you for the feedback regaarding our M5 Magnum razor and the trimmer blade; everyone here at Personna American Safety Razor  understands that Customer satisfaction has to be our first priority.
   
  Due to Customer comments that we have received through email and ourt toll free line, we are in the process of making a modification to the trimmer blade on the M5 Magnum cartridge. Production is tentatively scheduled to begin in November of 2009. If you are interested in receiving samples of the cartridge with the revised trimmer design, we can send you complimentary samples to the address you provided below, once they become available.
  
   Again, thank you for taking the time to contact us.  If I can be of further assistance, please do not hesitate to contact me.  We always appreciate the opportunity to serve our customers.