I wrote to Personna:
Gentlemen:
I first saw your new M5 razor in the store and saw the price--great price. I am a 50+ guy with male pattern baldness and I have chosen to deal with it head on, I shave my head, daily. I had been using the Fusion razor but decided to try your new razor based on a recomendation I saw on SlyBaldGuys. I just went for the razor and two blades and decided to give it a trial for a week--thinking at the time I'd go back to the Fusion even if I liked it to use up my supply of Fusion blades--8. Well, by the end of the week, I went back and bought a supply of M5 blades and have retired my Fusion and blades to backup status.
Your new system provides a close, comfortable and long lasting shave of my head and face. It's weighted right and the handle is designed right--very easy to clean up my face and head every morning. My only thought is that you need more shelf space for this wonderful razor. Fusion just can't come close for a smooth and long lasting shave.
Thanks for putting this out there, from me and all guys who have decided to face male pattern baldness head on--and there are a lot of us, just look around,
They wrote back:
Thank you for your kind words regarding Personna American Safety Razor and our M5 Magnum Razor. We always appreciate feedback from our Customers.
It will be our pleasure to send you some complimentary samples of the M5 Magnum cartridges, along with a coupon to use toward your next purchase, as a token of our appreciation for taking the time to write to the address you provided below.
If I can be of further assistance, please do not hesitate to contact me.
Very nice of the but, only one area of disappointment
:
They haven't acknowledged the Sly Nation's importance in shaving products in their response, and I certainly provided them with the opportunity to do so. I resisting, but it's sort of becoming a real issue with me, why don't they acknowledge us. I mean just last Friday, I took a vacation day, and was at lunch with an old friend in a neighborhood restaurant, 4 sly customers, they only have about 25 tables, and 2 sly staff. We all know how many of us are out there--why aren't there ads directed to the bald and, equally if not more important, the balding--it's a whole lot cheaper than the other solutions being hawked to the public--and much safer--it has a long term history to support it. Glad I got that off my chest.