Sly Bald Guys Forum
Various Non-Bald Discussions => General Discussion => Topic started by: sailor61 on April 19, 2011, 05:30:01 PM
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A website that I use frequently for information about AKC dog shows quit working for me about a week back wiht no warning.
Here's waht I've done so far to try and figure this out;
I've spoken with the company that manages the website andthey know of no troubles.
I've had a neighbor who uses the same ISP try and get on it - she was successful.
I've spoken with my ISP and they have verified my connection and did something about forcign a new IP - whatever that means.
I am an Internet Explorer 9 user with Windows 7.
In case there was some sort of security feature inadvertently activated in IE9 I downloaded and installed Firefox - I still can't get the blasted site to load.
Right now it looks as if there is some sort of security feature in Windows 7 that is causing this problem.
When I try to load the site I do not get a mesage that says the site is blocked , all I get is the standard "Explorer can not display tha webpage" and when I run the diagnostic it tells me that things check out fine - it has to be a problem with the website.
Anybody have any ideas?
Thanks
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Download MalWareBytes (it's free) and run a full scan. It sounds like you might have a bug-a-boo.
You'll be surprised at what MWB might find.
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I've downloaded Malware, I'll let you know what I get for results.
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MWB is a great little service. I use it quite a bit. Let us know how you make out.
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MWB found some sort of garbage in one of the registry files but, unfortunately, getting rid of it it didn't fix the problem I'm having.
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Have you tried it in another browser?
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I tried Firefox both before and after I ran Malware still nothing. It seems tome as if I've eliminated all the possibilities except some sort of block in Windows 7. But I know I neverwillingly set any sort of block on it though that's not to say I didn't inadvertently do something stupid.
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I would try to reset your browser cache on your primary browser if you haven't tried already.
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Another thing to try:
Internet Explorer version 5 and later offer the ability for heighten security and privacy. You can block a site by following the directions below:
1. Load your Internet explorer
2. Click Tools
3. Click Internet Options
4. Click the Privacy tab
5. Under the Privacy window, Click Sites
6. See if that site is in your blocked sites group
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I've tried that in IE and not finding the problem is the reason I loaded Mozzilla's Firefox, where I'm having the same problem. Since I get the same result in both IE and Firefox I'm guessing that the problemmust originate in something that operates over both of them. So I'm wondering if anyone knows the ins and out of parental controls etc inWindows 7?
Thanks for the time everyone is putting into this.
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Google Chrome?
I just say that because I had display issues with a site I get a lot of news from...and had no issues after changing to Google Chrome.
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You're using an Anti-virus / Internet Security software, aren't you? It might block the website for some reason.
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I turned off the anti-virus and still had no luck. I also went back to a restore point from prior to when this started - still no good.
When I try to open the website I don't get a message saying that the site is blocked. All that I get is the same page you get when a website is offline for some reason.
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Turn that anti-virus back on Dude.............. and then re-run MWB to be sure you didn't get any infections while it was turned off.
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Had it off just long enough to try and load the website - back on in less than 2 minutes and then scsanned
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Sounds like you may have to bite the bullet and call Microsoft Tech Support.
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but this gets even odder. right now I'm at a neighbor's with my laptop attached to her network. I have access to the site with no trouble - so it's not my windows. It has to be soem sort of issue with Verizon FIOS that I use as my ISP. They swear it's not them (soken with them at length already) but it has to be. I've eliminated all the other possibilities that I can see and if it's working on someone else's internet then it has to be my net connection that's the problem.......
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Another 90 minute phone call wiith Verizon FIOS.....and finally a tech who listened to what I have done and who had some useful things to try. He had me go out to the dos prompt and run "tracert www.infodog.com"
What came back was all the various servers my signal switched through on its way to www.infodog.com (has to do with AKC show registrations). The signal clearly ran into a problem once it got outside of my home network and to the 3rd verizon switching station.
Problem is not fixed but I now know it is not anything that's wrong with my laptop or wireless network.
This is just my latest problem with FIOS. I've had the service since October and there has never been a period of 4 weeks without interrupted service. There was a period where it was out almost daily. They've replaced the interface box twice, reset it numerous times and I'm on the 3rd router..... Every person I have dealt with has been very polite and tried to be helpful but every call requires me to repeat the entire history of troubles and it gets frustrating. If anyone has an ongoing problem with them you need to know that you can tell them to ALWAYS route your call to a US help desk. Overseas help desks are fine in some settings but after awhile the language issues just make a bad situation worse.
After today's troubles I called billing and said "adjust the bill in a serious way or I'll cancel - 2 year promo contract can go to he77"
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Just a note here............ ALWAYS request an in the USA help line. It's just one more way to keep AMericans working.
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I've lost track of the number of phone calls to Verizon/FIOS and the hours on the phone... this has gotten to be way beyond absurd. Everyone I've spoken wiht swears they'll have someone call me back that same day and no one has called yet.
In the days of the phone monopoly they could get away with "we're the phone company, we don't have to care..." but those days are over.
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Sounds like it's time to drop kick old Verizon out of the park.
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Tech was here for close to 2 hours this afternoon. Funny thing was he repeated the saem things I had already done to the same results...and got the saemrun around from the engineering people. This time some bright bulb in the bunch decided the router had to be switched since the one I had was a recetn switch for another one that stopped boradcasting a wireless signal. This unknown person had the audacity to say that it had to be the router and that it must have always been defective and I never was able to access the blasted site.....Odd I did showentries on it a bit over 2 weeks ago...which was after the new router was put in.
So the tech has gone away and the problem continues.....
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OMG..... :Xo!
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No idea how or why ==but it's working, FINALLY. Not sure if it cleared itself or the phone company did something because, of course, they still haven't called back.......