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20% off HeadBlade products and a free Beanie!

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mikesj:

--- Quote from: frank_m on June 17, 2007, 01:57:56 PM ---
I'm not sure if I'm the exception to the rule of everybody else's experie



--- End quote ---
Frank, you are not the only one, have been trying to get my beanie...so far emails and a phone call haven't helped.

Tyler:
Hey guys, I know they are working on the stuff.  Don't be afraid to send them off an email or phone call just to remind them.

frank_m:

--- Quote from: frank_m on June 17, 2007, 01:57:56 PM ---I hope that when I get my HeadBlade order I'll be just as happy..
I love the product but I've held off on buying at the drugstore because I'm having a few thing shipped,
Head Lube
Head Shed
Clear Head
SunScreen

I'm not sure if I'm the exception to the rule of everybody else's experience;

Placed order on June 7 (before business even opened for that day)
On June 11th, I sent a polite e-mail looking for the tracking number, no reply.

called on the 12th, and I was told I should have it "today or tomorrow", I also asked if he could e-mail me the tracking number, but he was not at the right computer for that.

today and tomorrow went by and no delivery, another call, and I was told the same thing, " you should have it today or tomorrow", Again I asked for the tracking number to be sent, but it never was.   (and I checked my spam box too)

Am I expecting too much?   I know I'm not a major corporation like CVS or WallGreens, but I must say that at this time, I'm quite disappointed..

If I have the tracking number, I know what's going on, I don't have to wonder if my neighbor stole it etc.

 :-X


--- End quote ---


Thanks for the help!

I finally spoke to Johnny in the warehouse, Mac hasn't replied to my e-mail yet.

I placed the order on the 7th, but it wasn't shipped until the 12th, I think that's why I wasn't getting the tracking number.

I finally got the tracking number so I should have things either today or tomorrow.

frank_m:
UPDATE ****

Five mins after my last post, the UPS truck showed up.

Of course I'm missing the "Beanie"

I guess what's frustrating about this whole thing:  these products are available at the store, but I did the online thing to support this site and figured I'd get the Beanie out of the deal too... but the process is quite frustrating.

frank_m:
need to post the good too,

Mac from HeadBlade called me back, he's taking care of the Beanie issue for me right away!


Guess it's just a matter of speaking to the right person!

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